Welcome to ikomart!
We are proud to offer worldwide shipping to deliver your favorite products right to your doorstep. Please review our shipping policy for details on delivery timelines, charges, and other important information.
Shipping Coverage
- We ship to most countries worldwide.
- Some remote areas may have limited or delayed delivery services.
Order Processing Time
- All orders are processed within 1-2 business days (excluding weekends and public holidays).
- Once processed, you will receive a confirmation email with tracking details.
Shipping Methods & Estimated Delivery Time
- Standard International Shipping:
- Delivery within 10-15 business days.
- Cost: [Insert price or mention “Free for orders above $X”].
- Express International Shipping:
- Delivery within 5-7 business days.
- Cost: [Insert price].
Note: Delivery times may vary based on the destination country, customs processes, and external factors like weather or courier delays.
Shipping Charges
- Free Shipping: Orders above $[Insert amount] qualify for free standard international shipping.
- For orders below $[Insert amount], shipping charges will be calculated at checkout based on the destination.
Duties and Taxes
- International orders may be subject to import duties, taxes, or customs fees as per your country’s regulations.
- These fees are the responsibility of the customer and are not included in the shipping cost.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can track your order on our website under the Track Order section.
Delivery Terms
- Ensure your shipping address is accurate to avoid delays or missed deliveries.
- In case of failed delivery due to incorrect address or absence of the recipient, additional shipping charges may apply.
Lost or Damaged Items
- If your order is lost or arrives damaged, please contact our customer support team within 48 hours of delivery.
- We will investigate and offer a resolution, such as a replacement or refund.
Restricted Items
- Certain products may be restricted in specific countries. Please check your local regulations before placing an order.
Contact Us
If you have any questions or concerns about your order or shipping process, feel free to contact us:
- Email: [email protected]
- Phone: [Insert phone number]
- Hours: Monday to Friday, 9:00 AM – 6:00 PM
Thank you for shopping at ikomart!
We’re dedicated to delivering your favorite products anywhere in the world with care and efficiency.